events@mojophoto.ca       EDM:780-952-3965     CGY:403-605-7103

FAQs

You want the best possible experience for you and your guests, and choosing the right photo booth rental is important. We’ve assembled a list of common questions below; if there’s anything we’ve missed, please let us know.

Common Questions

What makes Mojo Photo Booth Alberta’s most popular photo booth rental service?

We’re so glad you asked! We love improving parties and events so much that we’ve made this our full time business.

We guarantee 100% satisfaction to our clients from start to finish. And, we pride ourselves on delivering first class customer service. Plus, the Better Business Bureau loves us too – we’re BBB accredited.

Do you stay with the booth, or just drop it off?

Your rental is full service and includes a professional host who will stay with the booth to assist your guests (if needed) and to encourage the fun.

If my party is still rockin and my time is up, can you stay longer?

Awesome, your party is a hit! At the end of your scheduled event time, our hosts will always give you the option to book longer – we’ll never leave you high and dry.

Is the setup time part of the photo booth rental period?

No, we’d never charge you for that. The rental period begins at the start time you indicate on the contract. The host will let you know when things are ready to go – we’re usually early, so no worries there.

How long does it take to set the booth up?

Our complimentary early setup time takes about 30 minutes. We want to avoid setting up after your guests begin to arrive.

What is an idle hour?

Well, when you rent the booth, your rental hours are considered as consecutive hours with no breaks. So, idle hours only apply when the booth is temporarily closed for a formal program (i.e. during speeches). Breaks in the rental hours are considered idle time, and will be an additional charge at the idle hour rate.

Do you require a deposit?

Yes, a 50% deposit is required to secure your date. The remainder of the payment will be due a week before your event date.

What power supply do you need?

A standard 120v electrical outlet is all that’s needed, preferably within 30 feet (9 metres) of the photo booth.

Do you have insurance?

Absolutely! We are fully insured, as well as licensed with the City of Edmonton and with the City of Calgary

What is your cancellation policy?

Mojo Photo requires a written cancellation at least 30 days prior to the event date. The deposit fee paid to us at the time of booking is non-refundable unless we receive the cancellation notice as listed above.

Do you offer a discount for education and non-profit organizations?

Please contact us for details on education and non-profit pricing.

What kind of events are suitable for a photo booth rental?

The only limit is your imagination. We’ve done themed parties (birthdays, going away, Christmas, Halloween, socials, retirement, graduations, proms, weddings), and corporate events (product launches, trade shows, golf tournaments, fundraisers, expos), as well as baby gender reveal parties and funerals, just to name a few.

Whenever you’re having a gathering of people, it’s a great time to think about having a Mojo Photo Booth rental.

Photo & Photo Booth Questions

How much space does a booth take up?

The enclosed booth footprint is 5 ft x 6 ft (1.5 by 2 metre – approx.) We have done events in smaller spaces, so if you have a concern about a particular space, let us know.

How many people can fit in the booth?

The enclosed booth will fit up to 10 people easily. Our booth was designed to hold larger groups of people while still maintaining the intimate booth experience.

Can you accommodate a venue with stairs?

Yes! Our booth is portable, and our hosts try to stay in pretty decent shape – we can handle a few stairs. 🙂

Are you able to set up outside?

Of course! We’re portable, however we do need access to an electrical outlet (preferably within 30 feet / 9 metres), level ground, and some overhead coverage. We can fit under an existing tent if you have one, or we have a 10 ft x 10 ft rental tent available.

What colour is the backdrop in the booth?

It’s your choice – our standard colours are black, white, gold or silver. Or, for a small fee, we can create a customized backdrop, just for you, to match your event colours.

Additionally, there’s also a green screen package option too, so you can have any digital background you want in your photos.

How long does it take to get my pictures?

Photos print out in about 10 seconds – usually by the time you leave the booth your photos will be ready.

Can I customize my photos with names or a logo, and is this an extra charge?

We customize your photos with a logo, graphics or text of your choice – and it’s all included in the price!

What is a guest book, and how does it work?

We set the booth up to print two copies of each picture, one for your guests and one for your guest book. A small area is set up next to the photo booth where guests can leave a copy of their photo and write a personal message in a customized photo book.

We bring gel pens and encourage your guests to leave messages next to their pictures.
Our hosts will ensure the book is beautiful, and we hand deliver it to you at the end of your event.

Will I get to see all the pictures taken in the booth?

Yes, you will receive digital high-resolution copies of all photos via Dropbox (access for one year)

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Still need help? Send us a note!

For any other questions, please email us at events@mojophoto.ca or call us at 780-952-3965